Shuttle San Cristobal de las Casas to Panajachel
Travel comfortably from San Cristobal de las Casas to Panajachel with this shuttle service. Enjoy air conditioning, stops for meals, and border assistance.
Travel from San Cristobal de las Casas in Mexico to Panajachel in Guatemala with this convenient shuttle service. Experience a comfortable journey with air conditioning, stops for meals, and border assistance. The service includes a bus change at the Mexico-Guatemala border.
Schedules, Pick up places, Drop off Places:
Departure from San Cristobal de las Casas is at 6:30 AM, with pick-up available from hotels and hostels in downtown. Departure from Comitán de Domínguez is at 9:30 AM from Mar y Tierra restaurante. The estimated arrival time in Panajachel is 6:00 PM, with drop-off at hotels and hostels in downtown. The service is available on Monday, Tuesday, Wednesday, Thursday, and Friday.
What is Included:
The shuttle service includes air conditioning to ensure a comfortable journey. There will be stops for meals along the way, allowing you to grab a bite to eat. Border assistance is also provided to facilitate the crossing from Mexico to Guatemala.
What to Bring:
We recommend bringing water and small snacks for the journey.
Each passenger is allowed to bring 1 backpack and 1 handbag. Additional luggage such as a surfboard or disassembled bicycle can be accommodated for an extra fee.
Surfboard: Q 150.00, Disassembled bicycle: Q 225.00, Additional backpack: Q 225.00
Required Travel Documents:
Passengers must have a valid passport with an expiration date greater than 6 months.
Currently, there are no COVID-19 restrictions to enter Guatemala. However, it is recommended to wear a mask during the journey.
Estimated Border Fees:
Normally, there are no border taxes in this route.
Small pets are allowed on this shuttle service. They must be kept in a carrier and will be charged the same price as a seat.
Updates and Cancellations:
Changes or cancellations can be made up to 24 hours before the scheduled departure time.
Refunds and Cancellations Policy Summary:
- Refunds: For monetary refunds, an 80% refund is applicable, excluding the 20% processing fees. Customers opting for a Store Credit Code instead of a direct refund can receive 100% of the amount paid, including processing fees, provided the cancellation is made within the permitted timeframe as per the specific service's full refund policy. This Store Credit Code is valid for one year and can be used to book any other service available on the website.
- Late Cancellations: Cancellations made outside the allowed notice period are not eligible for a refund. Customers should refer to the specific terms outlined in their reservation confirmation or on the service’s webpage for details.
- Cancellation Requests: Requests for cancellations and refunds must be made through the Online Forms on the Gekko Trails Explorer website.
- Processing Time: The processing time for change requests in reservations is typically between 12 to 24 hours. Customers are advised against making last-minute changes to avoid potential service disruptions.
- Last-Minute Requests: Change or cancellation requests received less than 24 hours before the service start time will not be processed, to prevent inconveniences and ensure the quality and availability of the service for all customers.